2 minCustomer JourneyTHE MORE COMPLICATED THE PATH TO OUR BRAND IS, THE MORE LIKELY IT'S THAT OUR LEAD WILL GIVE UP ON ITOne of the most important tools today to improve the customer experience and thus increase the company's revenue is to understand how our...
2 minCustomer JourneyTHE CUSTOMER JOURNEY IS THE MAIN TOOL FOR GROWING YOUR BUSINESS.The journey that a customer makes toward our company is not only summarized in the moment of purchase, but is also marked by key moments...
2 minCustomer JourneyVISUALIZING THE CUSTOMER JOURNEY IS IDENTIFYING UNKNOWN OBSTACLES IN YOUR BUSINESS Making a visual representation of the consumer's journey is essential to improve the processes he/she goes through from the moment he/she...